09/01/2020Full Time - Continuing
There’s something special about working for Macquarie Telecom. We’re not the biggest in the industry, where you’re just a number. We’re not tiny enough that you’ve never heard of us. We’re in that sweet spot where we’re strong enough to punch above our weight. And we definitely do! We make a difference and we’re #SoUnTelco in everything we do. If you want to make a difference, then this is the place for you! About the role: The Data Network Operations Engineer is the technical interface for all technical related activities as they relate operating Macquarie Telecom’s operational environment, including technology platforms, customer services and facility related assets. The Data Network Operations Engineer is required to provide technical support services across a range of technologies including data, voice and security that are operated by Macquarie Telecom, for assets which are located at Macquarie Telecom premises and also at Customer premises, It is expected that the Data Network Operations Engineer undertakes activities including incident support (i.e. break/fix via a defined incident management process), root cause analysis (via a defined problem management process), planned maintenance and upgrades (via a defined change management process), simple moves, adds and changes and where appropriate, engineering program delivery in collaboration with Senior Network Engineers. This role will sit within our NOC, and as such, there will be some rostered after hours support required. About you: We’re looking for an experienced Network Engineer that is experienced with leading vendor platforms and technologies in a hands on capacity, such as Cisco IOS, IOS-XR, Juniper JunOS, SD-WAN, vSphere/ESXi, Fortigate Firewalls. Experience with Broadsoft would be advantageous, but not a necessity. You should have experience within an ISP or large enterprise environment with strong communication skills, we're looking for someone who looks to amaze through customer interactions at every possible opportunity. The ability to proactively respond and solve problems, as well as the ability to be calm under pressure (especially during incidents), is critical to the success of this position. We know those skills are hard to find. In return, you’ll have the opportunity to work with the best team in the business and make a difference to your customers! Apply now.