Job Description:

Job no: 0057069
Location: Parkville
Role type: Full-time; Fixed-term until May 29, 2026
Faculty: Medicine, Dentistry and Health Sciences
Department: Student Experience
Salary: UOM 6 – $96,459 - $104,413 p.a. plus 17% super

• Coordinate and support multiple undergraduate and postgraduate initiatives to enhance students' sense of belonging and engagement within the Faculty.
• Contribute to innovative, high-impact programs that equip students with job-ready skills and promote success for students from diverse backgrounds.
• Brilliant benefits and a flexible hybrid work environment!

About the Role
The Student Experience Officer, part of the Student Experience team within the Faculty’s Learning and Teaching Unit, will coordinate and support various undergraduate and postgraduate initiatives aimed at improving student engagement and sense of belonging. Reporting to the Team Leader, Advising and Mentoring, the Officer will manage programs such as the Honours Alumni Mentor Program, MDHS Mentoring Program, and Academic Advising, contributing to high-quality programs that equip students with job-ready skills. This role involves collaborating with students, alumni, and the MDHS community to strengthen connections and ensure students are central to the Faculty's mission as outlined in the Advancing Health 2030 strategy.

Your responsibilities will include:

• Work closely with the Academic Lead, Student Experience and Schools to develop, implement and continuously improve student experience and engagement activities
• Develop and implement student program communications via student newsletters, canvas communities, social media and EDMs
• Develop and maintain resources to support students, mentors and advisers in delivery of all Faculty programs
• Promotion, recruitment, selection and ongoing engagement management for mentees in the MDHS Mentoring Program

Who we are looking for
The successful candidate will have excellent interpersonal skills, with experience working collaboratively to support diverse stakeholders in a student or academic services context. They will demonstrate strong proficiency in administering large programs using enterprise systems, excellent communication skills, and a commitment to enhancing the student or client experience, focusing on connection and wellbeing.

You will also have:

• The appointee will have a bachelor level degree with subsequent relevant experience; or extensive experience and specialist or broad knowledge in administrative fields; or an equivalent combination of relevant experience and education/training.
• Demonstrated experience working collaboratively as part of a team to support a range of stakeholders, ideally in a student and/or academic services context.
• Excellent oral and written communication skills, with an ability to communicate to diverse student, staff and/or stakeholder groups
• Demonstrated commitment to improving the student/client/customer experience with a focus on connection, belonging and/or wellbeing.

For further information regarding responsibilities and requirements please refer to the attached PD.

This role requires the successful candidate to undergo and maintain an up-to-date Working with Children Check. This is essential to guarantee a secure environment for all individuals at the University. In the case the selected candidate doesn't have a valid Working with Children Check, they will be able to apply for the WWCC as part of the initial onboarding procedures.

Please note: Visa sponsorship is not available for this position. This role requires current valid work rights for Australia.

Your new team – Faculty of Medicine, Dentistry & Health Sciences
The Faculty of Medicine, Dentistry and Health Sciences is a diverse faculty renowned for its research excellence, teaching, training, and policy leadership across the breadth of medical, biomedical and health science fields.

Led by the Dean, Professor Jane Gunn, the faculty is Australia’s overall leader in clinical, pre-clinical and health sciences, and sits at the heart of a flourishing ecosystem of globally recognised health and biomedical organisations across Victoria. Partnerships are key to our continued success in education, research and enhancing the health and wellbeing of our communities.

What we offer you!
In addition, we offer the opportunity to be part of a vibrant community and enjoy a range of benefits including generous leave provisions, salary packaging, health and well-being services, and discounts on graduate courses. For more information check out our benefits page!

The University of Melbourne
We’re tightly connected with the community, both at home and abroad. We take pride in our people, who all contribute to our mission to benefit society through the transformative impact of education and research. Discover more via our website and stay connected with our stories and people on LinkedIn.

Be yourself
The University of Melbourne values the unique backgrounds, experiences, and contributions that each person brings to our community and welcomes and celebrates diversity. First Nations people, those identifying as LGBTQIA+, parents, carers, people of all ages, abilities, and genders, and people of diverse ethnicity, nationality, and faith are encouraged to apply. Our aim is to create a workforce that reflects the diversity of the community in which we live. For more information please visit our Diversity and Inclusion page.

We are dedicated to ensuring barrier free and inclusive practices to recruit the most talented candidates. If you require reasonable adjustments, please contact the employee listed on the first page of the Position Description found below, with an email containing your name and contact details for a confidential discussion. Please ensure your email is titled "Reasonable Adjustments Request".

Aboriginal and Torres Strait Islander Applicants
We aspire to be the University of choice for Indigenous Australians, with unprecedented investment to attract, nurture, and retain Aboriginal and Torres Strait Islander students and staff. Tangible support through a range of programs and initiatives will ensure that you personally succeed and flourish while at the University of Melbourne.

For further information, including our 2023-2027 Indigenous strategy please visit -https://about.unimelb.edu.au/reconciliation/murmuk-djerring

Join Us!
If you feel this role is right for you, please apply with the following documents:

• Resume
• Cover Letter outlining your interest and experience
• The responses against the Selection Criteria^ (found in the Position Description)

Please note: You are only required to respond to the ‘Essential Criteria’ in the position description.

If you have any questions regarding the recruitment process, please feel free to contact Brett Verity via email at hr-careers@unimelb.edu.au, ensuring that you include the Position Number and the Job Title as the subject. Please do not share your application to this email address.

If you have any particular questions regarding the job please follow the contact details listed on the Position Description.

Please note that in the event of sourcing a suitable candidate, the closing date for applications may be brought forward, and the job vacancy may be closed. Therefore, we encourage interested individuals to submit their applications promptly.