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Job Title | Employer | Location |
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If you are passionate about Customer Experience and Process Optimisation, then we have the perfect opportunity for you! This role will allow you to showcase your delivery and process improvement skills to ensure that Sportsbet has the most sustainable customer base for generations to come.
Be part of one of the most innovative companies in Australia
A place to be yourself and thrive
Recognised as a Top 10 place to work for women (by Work180) & Top 25 companies for career development (by LinkedIn)
About UsSportsbet is a leading Australian e-commerce business in the online wagering sector, bringing excitement to over 2 million Aussies. We do this by living our values to create an innovative entertainment brand, trailblazing products and best-in-class platforms that deliver great experiences to our customers.
We have over 1,300 team members at Sportsbet but as part of the Flutter Group, we’re a true global player.
Committed To Responsible Gambling
Our commitment to responsible gambling is genuine and demonstrated through the wide range of responsible gambling initiatives and tools.
We’re proud to be the leaders in responsible gambling in our industry, not just locally, but globally.
About The Role
As a key member of Sportsbet’s Customer Sustainability Function reporting into the Head of Play Well & Safer Gambling Strategy, you will be responsible for Sportsbet’s Safer Gambling operations agenda, ensuring Sportsbet successfully operationalises its Safer Gambling program, setting the tone and leading the industry on consumer protection. You will be accountable for ensuring optimal customer experience, leveraging data and analytics capability to optimise processes and improve management of customers/risk, developing and introducing operational change to the team and leading on other activities such as independent QA of the operational team, facilitating risk forums and reporting on performance.
Responsibilities Include:
Collaborating with the Head of Play Well & Safer Gambling Strategy Manager to develop and deliver a Safer Gambling strategy and roadmap for 2024/2025 that materially transforms how Sportsbet operationalises market leading consumer protection
Provide independent QA of customer facing teams and work with Safer Gambling Team Manager and where appropriate SG specialists to uplift quality and customer experience
Experience in understanding regulatory policy and the approach to its implementation
Determine trends and drivers of issues, escalation and complaints to drive systematic improvement in outcomes
Ensure compliance obligations associated with Safer Gambling are continuously met (as defined in various sources of regulation, legislation and codes of practice inc. collaborating with adjacent functions on requirements and assurance)
Ability to proactively measure and analyse Safer Gambling operations including providing ongoing insights, intelligence and recommendations
The Perks
We work hard and play hard, so along with a competitive salary and generous performance-based bonus, here’s some of our other perks:
25 days annual leave (that’s right, a whole extra week!)
Genuine flexible working policy with a $800 work from home office allowance
Weekly concierge service including free massages, manicure/nail appointments – all onsite!
Daily fresh fruit, free breakfast, sparkling water and Kombucha on tap in the office (did we mention we have a bar fridge for Thursday night drinks!?)
Tailored career development programs
Access to end of trip facilities with an onsite table tennis and pool table
Discounted gym memberships, and loads of internal events
Access to our Employee Assistance Program and a Circle In membership
Industry leading Parental Leave support program with 26 weeks paid leave for Primary Carers and no wait time. We also have a progressive return to work benefit for your first 6 months back: come back for 3 days, get paid for 4; come back for 4 days, get paid for 5.
We encourage you to apply as soon as possible as we review candidates within 2-3 weeks of advertising. Be sure to check out our Life@Sportsbet Instagram page, Sportsbet LinkedIn page as well our careers website for more information and insight into our culture.
Our Focus on Diversity, Equity & Inclusion
We’re an inclusive employer who welcomes you for who you are, as you are – so, if you require adjustments to the recruitment process, please let us know in your application or contact us if you’d like to discuss this in more detail.
If you think you’d be a great fit but don’t necessarily meet everything in the job description, please still get in touch.
Read more about our contribution to Flutter’s global Positive Impact Plan.
Need To Work Flexibly?
We know flex means different things to different people, let us know how we can support you to be your best.
Ready to bring excitement to life? Apply now
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Full-time
Closing: Jul 31, 2024 |
(image)
Period of Appointment
Permanent
Hours per fortnight
73.50 Hours Per Fortnight
Duties
Provide high level customer service, expert technical support and life cycle management of DPFEM commercial software products. Administer DPFEM’s Database Management Systems. Provide technical leadership and mentoring to team members.
Essential Requirements
Pre-Employment Checks
The Head of the State Service has determined that a person nominated for appointment to this position is to satisfy a pre-employment check before taking up the appointment, promotion or transfer. Any relevant serious criminal offence or repeated serious offences over any period, which are not mitigated by additional information, may provide grounds for declining an application for appointment. Such offences would include, but are not limited to:
Arson and fire setting;
Sexual offences;
Dishonesty (e.g. theft, burglary, breaking and entering, fraud);
Deception (e.g. obtaining an advantage by deception);
Making false declarations;
Violent crimes and crimes against the person;
Malicious damage and destruction to property
Trafficking of narcotic substance;
False alarm raising.
Desirable Requirements
Professional IT knowledge gained through satisfactory completion of a relevant course of study at a tertiary institution and/or appropriate industry certification.
Experience with administration, configuration, and customisation of multiple enterprise level commercial systems including but not limited to Microsoft® SQL Server (including AAG) and Microsoft 365
Experience with scripting languages such as Transact SQL and PowerShell.
Current ITIL® certification.
Current driver’s licence.
Statement of Duties and Associated Documents
004169 - SoD - Senior Systems Administrator- Technology and Innovation - ICT 3.DOCX
004169 - SoD - Senior Systems Administrator- Technology and Innovation - ICT 3.pdf
Short Form Application Guidelines for Applicants Final.DOCX
Short Form Application Guidelines for Applicants Final.pdf
How to Apply
To apply, please provide a Short Form Application which is a 1-2 page covering letter outlining your experience, skills and knowledge as they relate to the Statement of Duties, and a copy of your current Resumé/CV.
Online applications will only be accepted, please click the blue Apply now button to apply. If you experience any technical difficulties please contact (03) 6173 2135.
Further Information
For further information on this position, please contact Robert Driessen on (03) 6173 2514.
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Full Time - Continuing
Closing: May 26, 2024 |
(image)
Period of Appointment
Permanent
Hours per fortnight
73.50 hours per fortnight
Duties
Provide high level stakeholder engagement and expert technical design, implementation, and support of the Department of Police, Fire and Emergency Management’s (DPFEM) Information and Communications Technology (ICT) infrastructure to support critical emergency systems, and in accordance with current cybersecurity best practice.
Essential Requirements
Pre-Employment Checks
The Head of the State Service has determined that a person nominated for appointment to this position is to satisfy a pre-employment check before taking up the appointment, promotion or transfer. Any relevant serious criminal offence or repeated serious offences over any period, which are not mitigated by additional information, may provide grounds for declining an application for appointment. Such offences would include, but are not limited to:
Arson and fire setting;
Sexual offences;
Dishonesty (e.g. theft, burglary, breaking and entering, fraud);
Deception (e.g. obtaining an advantage by deception);
Making false declarations;
Violent crimes and crimes against the person;
Malicious damage and destruction to property
Trafficking of narcotic substance;
False alarm raising.
Desirable Requirements
• A minimum 3 years of industry experience and relevant qualifications.
• Current driver’s licence.
• ICT Industry certifications in Microsoft Server, Azure, VMware, and Networks.
• Experience in implementing, managing, and retiring infrastructure in the areas of physical servers and storage, virtualisation using
VMWare, in the cloud on Azure and using Cisco or Extreme networking. Experience in Microsoft Windows server clustering and/or
application load balancing using F5.
• Experience with supporting critical 24x7 infrastructure.
• Project management qualifications and experience.
• Qualifications in ITIL
Statement of Duties and Associated Documents
001790_ICT Infrastructure Specialist_SOD_T&I_ICT3 (Band 6).DOCX
001790_ICT Infrastructure Specialist_SOD_T&I_ICT3 (Band 6).pdf
Short Form Application Guidelines for Applicants Final.DOCX
Short Form Application Guidelines for Applicants Final.pdf
How to Apply
To apply, please provide a Short Form Application which is a 1-2 page covering letter outlining your experience, skills and knowledge as they relate to the Statement of Duties, and a copy of your current Resumé/CV.
Online applications will only be accepted, please click the blue Apply now button to apply. If you experience any technical difficulties please contact (03) 6173 2135.
Further Information
For further information on this position, please contact Ben Giles on (03) 6185 6008.
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Full Time - Continuing
Closing: May 12, 2024 |
One of Australia’s leading research & teaching universities
Vibrant campus life with a strong sense of community & inclusion
Enjoy a career that makes a difference by collaborating & learning from the best
At UNSW, we pride ourselves on being a workplace where the best people come to do their best work.
The School of Biotechnology & Biomolecular Science (BABS) teaches undergraduates, mentors postgraduate research students and conducts research in the disciplines of biotechnology, biochemistry, genetics, molecular biology, microbiology, environmental microbiology, medical microbiology and immunology.
The Technical Assistant supports the smooth running and day to day management and operation of the School of Biotechnology and Biomolecular Sciences teaching and research laboratories.
NOTE: THERE ARE X2 ROLES AVAILABLE
About the role
$75K - $80K plus 17% Superannuation and annual leave loading
Continuing
Full time (35 hours per week)
The position reports to the Technical Laboratory Manager and has no direct reports.
Specific responsibilities for this role include:
Assist with the day to day operations of the School’s teaching laboratories under the guidance and direction of the Technical Laboratory Manager and/or Technical Officers.
Provide technical assistance in the setup and/or delivery of demonstrations in the School’s teaching laboratories, facilitating a smooth turnaround of classes.
Assist with the day-to-day operations of the School’s Research laboratories under the guidance and direction of the Technical Laboratory Manager and/or Technical Officers.
Ensure proper storage, disinfection of instruments and equipment as required.
Assist in the construction of new demonstrations and related equipment.
Source and purchase equipment and consumables and provide general office administration as directed by the Technical Laboratory Manager and/or Technical Officer.
Assist with the management of laboratory inventory using various registers; ensuring accurate labelling and recordkeeping.
Assist the Technical Officer to ensure laboratory compliance with WHS policies and provide suggestions to improve WHS in the School/s.
Conduct the portable appliance testing (PAT) in the School, if applicable.
Align with and actively demonstrate the UNSW Values in Action: Our Behaviours and the UNSW Code of Conduct.
Cooperate with all health and safety policies and procedures of the university and take all reasonable care to ensure that your actions or omissions do not impact on the health and safety of yourself or others.
About the successful applicant(Selection Criteria)
To be successful in this role you will have:
Completion of a relevant tertiary qualification in a science related discipline and/or relevant work experience.
Demonstrated experience in basic laboratory techniques and an understanding of safety procedures.
Demonstrated ability to work efficiently with minimum supervision.
Demonstrated ability to work well in a team environment.
Demonstrated ability to prioritise work and meet deadlines.
Excellent communication skills.
Sound computer literacy skills, including intermediate knowledge of Microsoft Office Suite.
An understanding of and commitment to UNSW’s aims, objectives and values in action, together with relevant policies and guidelines.
Knowledge of health and safety responsibilities and commitment to attending relevant health and safety training.
You should systematically address the selection criteria listed within the position description in your application.
Please apply online - applications will not be accepted if sent to the contact listed.
Contact:Jason SercombeE: jason.sercombe@unsw.edu.auApplications close: May 24th, 2024
Find out more about working at UNSW at www.unsw.edu.au
UNSW aspires to be the exemplar Australian university and employer of choice for people from diverse backgrounds. UNSW aims to ensure equality in recruitment, development, retention and promotion of staff and that no-one is disadvantaged on the basis of their gender, cultural background, disability, sexual orientation or identity or Indigenous heritage. We encourage everyone who meets the selection criteria to apply.
UNSW partners with Australia’s leading diversity organisations, networks, and campaigns. Please refer to UNSW’s diversity offerings for further information on our flexible work and leave options, and support for carers (childcare, parent rooms, parental leave).
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Closing: May 24, 2024 |