Family Support Worker (Audiology) (517279a)

  • Tasmania Government
  • Australia, Tas
  • Sep 8, 2021
Medicine Part-time

Job Description:

Following an announcement by the Tasmanian Government, a Public Health Direction was issued on 10 September 2021 requiring that all Health Workers are vaccinated against COVID-19. This step is critical in protecting both our health workforce and vulnerable Tasmanians in our care.

Applicants for any position within the Department of Health must be prepared to be vaccinated against COVID-19 as a condition of their employment.


$86,451 to $90,735 pro-rata per annum


General Stream Band 5


Health and Human Services (Tasmanian State Service) Award

Period of Employment

Fixed term, part-time, day work, working 25 hours per fortnight commencing
1 December 2021 until 31 August 2022.

Please note that hours may be negotiated with the successful applicants.


Royal Hobart Hospital


  • The Family Support Worker (Audiology) provides focussed family support and monitoring of service needs to patients and their families referred to Statewide Audiology Service, this includes the Tasmanian Infant Hearing Screening Program, Diagnostic Audiology Clinic & Tasmanian Cochlear Implant Clinic at the Royal Hobart Hospital and off-site statewide clinics as required.

  • Family Support Worker (Audiology) service delivery is provided to families via a range of modalities, including in-person, outreach, telephone and telehealth at the Royal Hobart Hospital and off-site statewide clinics as required.

    In the role of Family Support Worker (Audiology) you will:

    Facilitate engagement with services and attendance at required appointments and educate and support families in understanding the purpose of investigations, appointments, and roles of professionals regarding screening, diagnosis, and the intervention process. Forward any clinical questions to the appropriate Audiologist, Senior Speech Pathologist, Family Support Facilitator or Discipline Lead.

    Ensure information and guidance is provided to enhance families’ ability to cope with hearing impairment and assist families to understand the implications of hearing loss and the interventions required.

Advocate for families and act as a case manager as required, including coordinating and facilitating case conferences and team meetings to address issues around implant use and rehabilitation as needed

The Head of the State Service has determined that the person nominated for this job is to satisfy a pre‑employment check before taking up the appointment, on promotion or transfer. The following checks are to be conducted:

1. Conviction checks in the following areas:
a) Crimes of Violence
b) Sex Related Offences
c) Serious Drug Offences
d) Crimes involving dishonesty

2. Identification check

3. Disciplinary action in previous employment check

Desirable Requirements

  • Relevant qualifications in human services.

Applicants should note that, for a period of six months from the date of publication, this selection process may be used to fill subsequent or similar vacancies.

517279a Family Support Facilitator (Audiology) band 5 (July 2021) HR.pdf
517279a Family Support Facilitator (Audiology) band 5 (July 2021) HR.docx
Applicant Guide.pdf
Applicant Guide.docx

How to apply

Apply Online. Please click the blue "Apply Now" button on this screen.
Applications will only be accepted online. This ensures important questions about you are answered.

You will be prompted to complete an online application form, complete/upload your selection criteria responses and attach your resume. Please note that attachments must be in Microsoft Word or PDF format.

Referee details are submitted as part of the online application so make sure you have the contact details for two referees before applying.

Important information

The email account you provide when making job applications will be used in correspondence to you. It is important that this is kept up to date and monitored regularly.

To update your email address (or contact number), log in to and look for “Existing applicant login” where you can update your details.

For further information contact

Michelle Chacksfield
Diagnostic Audiologist
Phone: (03) 6166 0107

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