Family Support Facilitator (517279)

  • Tasmania Government
  • Australia, Tas
  • Sep 8, 2021
Medicine Part-time

Job Description:

Following an announcement by the Tasmanian Government, a Public Health Direction was issued on 10 September 2021 requiring that all Health Workers are vaccinated against COVID-19. This step is critical in protecting both our health workforce and vulnerable Tasmanians in our care.

Applicants for any position within the Department of Health must be prepared to be vaccinated against COVID-19 as a condition of their employment.


$94,469 to $111,765 pro-rata, per annum

Please note that access to salaries beyond $105,158 is subject to completion of a relevant Graduate Diploma or application to the personal upgrade scheme in accordance with Schedule 8 of the Allied Health Professionals Public Sector Unions Wages Agreement 2019


Allied Health Professional Level 3


Allied Health Professionals Public Sector Unions Wages Agreement 2019

Period of Employment

Fixed term, part-time, day work, working 7.6 hours per fortnight commencing 1 December 2021 to 31 August 2022.

Please note that hours may be negotiated with the successful applicants.


Royal Hobart Hospital


In accordance with the organisational policies and either the professional code of conduct of the Psychology Board of Australia, or the Australian Association of Social Workers Practice Standards and Code of Ethics:

  • The Family Support Facilitator provides family centred support, counselling, case management and monitoring of service needs of patients and their families referred to the Statewide Audiology Service, including Tasmanian Infant Hearing Screening Program, Diagnostic Audiology Clinic & Tasmanian Cochlear Implant Clinic.

Family Support Facilitator service delivery is provided to families via a range of modalities, including in-person, outreach, telephone and telehealth at the Royal Hobart Hospital and off-site statewide clinics as required.

In the role of Family Support Facilitator you will:

  • Provide psychosocial assessment, crisis and ongoing counselling, emotional support and practical assistance to families of infants and children undergoing investigations into/or diagnosis of permanent/significant ongoing hearing loss to enhance family’s ability to cope.

  • Provide specialist interventions to patients and families in matters relating to psychosocial needs, including addressing areas of concerns regarding:
  • understanding of and engagement in processes.
  • recommendations around audiology assessment/diagnosis of hearing loss.
  • obtaining optimal outcomes from CI rehabilitation.
  • child safety.

Essential Requirements

  • Degree in Social work giving eligibility for membership of the Australian Association of Social Workers; or

  • Registered with the Psychology Board of Australia

  • Current Drivers Licence

The Head of the State Service has determined that the person nominated for this job is to satisfy a pre‑employment check before taking up the appointment, on promotion or transfer. The following checks are to be conducted:

1. Conviction checks in the following areas:

a) Crimes of Violence
b) Sex Related Offences
c) Serious Drug Offences
d) Crimes involving dishonesty
e) Serious traffic offences

2. Identification check

3. Disciplinary action in previous employment check

4. Current Tasmanian Working with Children Registration

Applicants should note that, for a period of six months from the date of publication, this selection process may be used to fill subsequent or similar vacancies.

517279 Family Support Facilitator HP03 (July 2021) WWCT HR.pdf
517279 Family Support Facilitator HP03 (July 2021) WWCT HR.docx
Applicant Guide.pdf
Applicant Guide.docx

How to apply

Apply Online. Please click the blue "Apply Now" button on this screen.
Applications will only be accepted online. This ensures important questions about you are answered.

You will be prompted to complete an online application form, complete/upload your selection criteria responses and attach your resume. Please note that attachments must be in Microsoft Word or PDF format.

Referee details are submitted as part of the online application so make sure you have the contact details for two referees before applying.

Important information

The email account you provide when making job applications will be used in correspondence to you. It is important that this is kept up to date and monitored regularly.

To update your email address (or contact number), log in to and look for “Existing applicant login” where you can update your details.

For further information contact

Michelle Chacksfield
Diagnostic Audiologist
Phone: (03) 6166 0107

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