Senior Workforce Planning Lead

  • Sportsbet
  • Australia, Vic
  • Jun 14, 2024
Maths Full-time

Job Description:

Senior Workforce Planning Lead

If you are passionate about Customer Operations and Workforce Management then we have the perfect opportunity for you! This role will allow you to showcase your WFM and analytical skills, while providing exceptional value to multiple teams and channels across Sportsbet.

About Us
Sportsbet is a leading Australian e-commerce business in the online wagering sector, bringing excitement to over 2 million Aussies. We do this by living our values to create an innovative entertainment brand, trailblazing products and best-in-class platforms that deliver great experiences to our customers.

We have over 1,300 team members at Sportsbet but as part of the Flutter Group, we’re a true global player.

Committed To Responsible Gambling

Our commitment to responsible gambling is genuine and demonstrated through the wide range of responsible gambling initiatives and tools.

We’re proud to be the leaders in responsible gambling in our industry, not just locally, but globally.

About The Role

The Senior Workforce Planning Lead will have a key role in supporting our Workforce Planning function within Sportsbet’s Customer Operations division. Reporting to the Head of Workforce Management, this role will be charged with establishing an efficient and effective Rostering Model for multiple teams and channels across Sportsbet. The role will also implement and execute effective insights and reporting around all customer frontline teams

Responsibilities Include:

Required Experience:

The Perks

We work hard and play hard, so along with a competitive salary and generous performance-based bonus, here’s some of our other perks:

We encourage you to apply as soon as possible as we review candidates within 2-3 weeks of advertising. Be sure to check out our Life@Sportsbet Instagram page, Sportsbet LinkedIn page as well our careers website for more information and insight into our culture.

Our Focus on Diversity, Equity & Inclusion

We’re an inclusive employer who welcomes you for who you are, as you are – so, if you require adjustments to the recruitment process, please let us know in your application or contact us if you’d like to discuss this in more detail.

If you think you’d be a great fit but don’t necessarily meet everything in the job description, please still get in touch.

Read more about our contribution to Flutter’s global Positive Impact Plan.

Need To Work Flexibly?

We know flex means different things to different people, let us know how we can support you to be your best.

Ready to bring excitement to life? Apply now