Specialist, Technology Product

  • University of Florida
  • United States
  • May 16, 2024
Full Time - Continuing

Job Description:

Classification Title:

IT Generalist II

Job Description:

The University of Florida Lastinger Center for Learning’s mission is to improve the quality of teaching, learning, and childcare. We research, develop, and scale equitable educational innovations for adults and children that put all learners on trajectories for lifelong success. Specifically, the Center targets kindergarten readiness, 3rd grade reading proficiency, and algebra proficiency as critical milestones in children's educational trajectory that are predictive of success in school and life. The Center works at the nexus of research, practice, and policy to develop sustainable systems that leverage educational technologies and improve the implementation of research-based practices. Housed in one of the nation's elite public research universities, the Center operates as a dynamic, entrepreneurial workplace focused on executing against UF's service mission to strengthen the human condition and improve the quality of life. The Lastinger Center is committed to attracting, hiring, and retaining top talent by valuing diversity of thought, skill, and experience. As an equal opportunity employer, we believe in fostering environments where team members feel included, valued for their differences, and empowered to do their best work.


Systems Management

  • Assist in the regular maintenance and updates of the Learning Management System and Student Information System.
  • Develop integration and operation requirements as needed.
  • Execute plans, schedules and requirements for the deployment and lifecycles of systems.
  • Maintains familiarity with platform standards and procedures.
  • Proactively and promptly identify and manage risks that impede platform operation.

Reporting and Quality Assurance

  • Participates in and provides information for platform management.
  • Consult with users in the design and structure of solutions for active and engaging online learning.
  • Ensure adherence to high-quality standards, best practices, and UF policies and procedures.
  • Maintain comprehensive documentation related to the LMS and SIS, including user guides, troubleshooting procedures, and system configurations.
  • Generate and analyze reports from the LMS and SIS to track usage metrics, user engagement, and other relevant data.
  • Conduct quality assurance checks to ensure that the systems meet the organization's standards and requirements.


  • Collaborate with learning platform users and leaders to ensure seamless functionality.
  • Collaborate with IT teams to ensure smooth functioning and resolve any technical issues that may arise.
  • Collaborate with cross-functional teams to define, design, and implement new features using Agile methodologies.
  • Work closely with teams to define roles, prioritize tasks, and track progress.

Other Duties as Assigned

Will travel for assigned business purpose minimally (1-2/quarter).

Hybrid work location policy:

Lastinger Center for Learning supports and promotes a healthy work-life balance. To achieve this, the Lastinger Center offers a flexible, hybrid work schedule that aligns with the university’s Flexibility in the Workplace Policy. Allowing employees to stagger arrival and departure times as necessary and to vary the number of workdays in the office so long as an employee’s FTE commitment is fulfilled within the university workweek. This policy also allows for occasional, incidental remote work based on individual circumstances.

Expected Salary:

$55,000 - $65,000

Minimum Requirements:

Bachelor's degree in an appropriate area and two years of relevant experience; or an equivalent combination of education and experience.

Preferred Qualifications:
  • Familiarity with Learning Management Systems (LMS)
  • Experience with Agile methodologies for product management.
  • Experience or understanding of the online and/or education and professional learning fields.
  • Strong organizational and time management skills.
  • Facilitation, problem-solving and critical thinking abilities.
  • Effective communicator in both written and spoken forms.
  • Adaptability to successfully navigate hands-on execution while adjusting focus to achieve optimal results.
Special Instructions to Applicants:

In order to be considered, you must upload your cover letter and resume.

This is a time-limited position.

Application must be submitted by 11:55 p.m. (ET) of the posting end date.

Health Assessment Required: No