Senior Digital Strategy and Transformation Manager (Scrum Master, RBST)
- Bank of China (Hong Kong)
- China
- Mar 30, 2023
Job Description:
Responsibilities:
- Establish a methodology, relevant processes and standards for the digital business in Personal Banking, and facilitate end-to-end implementation of customer journeys from planning to execution.
- Conduct competitors’ research and evaluate new technologies to determine their suitability for Personal Banking’s digital business with development teams and services providers, and implement scalable, secure, and reliable solutions for different business units.
- Communicate effectively with different stakeholders and present solutions to ensure that the technology infrastructure and business solution architecture meets business requirements.
- Plan for clear digital roadmaps, target scenarios and annual key strategies for development of Personal Banking’s digital business
- Build a business analytics and customer and employee experience management framework for the digital business, and drive continuous business optimization based on data and experience
- Track financial technology trends and industry practices, and continuously improve the competitiveness of digital business and explore new opportunities in the market
Requirements:
- University degree in Business, Finance, Computer Science, Engineering or related disciplines
- Minimum 10 years of experience in banks, large technology companies and consultant companies
- Solid experience in business solutions architect, digital business strategy plan/roadmap, maturity measurement and diagnosis
- Strong understanding of advance digital working methodologies including agile, lean, value stream mapping and design thinking
- Experience on API and Microservices, Cloud Computing, DevOps, AI, RPA and Test Automation
- Agile Product Owner/Scrum Master, Six Sigma professional qualification is a plus
- Be able to manage and build up rapport with professional and different level of business and technology stakeholders
- Proficiency in both English and Chinese with good communication and presentation skills