Client Account Manager (850185)

Job Description:

We encourage applications from Indigenous Australians, people with disability, people from diverse cultural and linguistic backgrounds, mature age workers and lesbian, gay, bisexual, transgender and intersex (LGBTIQ+) people.

Public Trustee supports reasonable adjustment requests in any stage of the assessment process to remove barriers and facilitate full participation in all aspects of employment for applicants with disability. If you have individual requirements that need to be accommodated in order to participate in an interview or recruitment activity, please inform the contact listed at the end of this vacancy.

We are a diverse and inclusive workplace and understand the importance of flexible working arrangements. Talk to us about how this could work for you.

Hours per fortnight

73.50 hours per fortnight - flexible options available.

Major Functions

• Manage a basic deceased estate administration caseload ensuring that deceased estates are managed effectively in accordance with relevant legislation, procedural guidelines and client instructions.
• Exercise a formal discretion in relation to the management of client files.
• Engage in proactive client service and relationship building.
• Contribute to the achievement of team objectives.

Requirements

The Head of State Service has determined that the person nominated for this vacancy is to satisfy a pre-employment check before taking up the appointment, promotion or transfer.

The following checks are to be conducted:

1. Pre-employment checks

• Arson and fire setting
• Violent crimes and crimes against the person
• Sex-related offences
• Drug and alcohol related offences
• Crimes involving dishonesty
• Crimes involving deception
• Making false declarations
• Malicious damage and destruction to property
• Serious traffic offences
• Crimes against public order or relating to the Administration of Law and Justice
• Crimes against Executive or the Legislative Power
• Crimes involving Conspiracy

2. Disciplinary action in previous employment.
   
   
3. Identification check.

Download the Statement of Duties and any Associated Documents

(image) CAM Estate Team - February 2023.docx

(image) CAM Estate Team - February 2023.pdf

(image) Information for Applicants (PT) Short Form Application.docx

(image) Information for Applicants (PT) Short Form Application.pdf

(image) FAQs (PT) Short Form Application.docx

(image) FAQs (PT) Short Form Application.pdf

How to apply

To apply, please provide a Short Form Application which is a 1-2 page covering letter outlining your experience, skills and knowledge as they relate to the Statement of Duties, and a copy of your current Resumé/CV.

Please note that we do not require a separate statement addressing the selection criteria.

Please apply online by clicking the 'Apply Now' button.

Refer to the 'Information for Applicants (PT)' document for further information. Please note, attachments must be in Microsoft Word or PDF format.

If you are unable to submit your application online, please contact the Department of Justice Recruitment Team on (03) 6165 491.

For more information:

Rebecca Smith
Acting Northern Manager
Email: [email protected]
Phone: (03) 6335 3420.

Reasonable Adjustment Queries

Organisational Development and Design Team
(03) 6165 7603