Team Leader - Quality, Workforce Capability and Training (527824)

Job Description:

The Role:

• Build administrative workforce capability through education and training frameworks in partnership with relevant stakeholders to improve the safety, quality, and effective delivery of high-quality outpatient care in Tasmania.
  
  
• Provide the Nursing Director Outpatient Services and regional Outpatient Managers with high level compliance support, quality improvement and high-level professional advice in relation to statewide outpatient administrative workforce development, and education and training.
  
  
• Lead and support the development, implementation and continual review of the Outpatient Administration Staff training framework, training plans and associated policies, protocols, and procedures.
  
  
• Assist with workforce development activities to facilitate a high skill level across all Outpatient areas that is consistent with education and training best practices.
  
  
• Provide effective leadership and advice in relation to outpatient administration staff capability and training processes, data quality and compliance.
  
  
• Seek to identify opportunities to drive improvement in training and performance for all outpatient’s administration staff to ensure high standards of data quality, efficiency and customer service functions are provided.
  
  
• Provide support and advice to the Nursing Director Outpatient Services in relation to quality improvement and training ensuring best practice and statewide conformity of data quality and training processes by monitoring outcomes.

Note: - Please refer to the Statement of Duties for all the selection criteria of this position to address in your application.

The Outpatient Transformation Program Team:

• Is a Statewide team established to co-ordinate delivery programs and initiatives that will improve outpatient services in Tasmania.
  
  
• Provides support to regional outpatient services.
  
  
• Has office space located at several sites in the state.

Details of Appointment:

Fixed Term, full time, day worker position working 76 hours per fortnight, commencing from as soon as possible until 30 June 2023.

*notwithstanding hours to be negotiated with the successful applicant

• Applicants should note that, for a period of twelve months from the date of publication, this selection process may be used to fill subsequent or similar full time and part time vacancies.

Position Features:

• Intrastate travel is a requirement of this role

Location:

North, South, North West Tasmania

Salary:

$101,705 - $115,272 per annum + 10.5% superannuation

• Salary range is in accordance with Public Sector Unions Wages Agreement 2022

The Head of the State Service has determined that the person nominated for this job is to satisfy a pre‑employment check before taking up the appointment, on promotion or transfer. The following checks are to be conducted:

1. Conviction checks in the following areas:

1. Crimes of violence
2. sex related offences
3. serious drug offences
4. crimes involving dishonesty

2. Identification check
   
   
3. Disciplinary action in previous employment check.

Download the Statement of Duties and any Associated Documents:

We encourage you to review the Applicant Guide, Statement of Duties, prior to applying for an overview of the duties, program, selection process and selection criteria.

Statement of Duties:

• 527824 Team Leader - QWC&T Band 6 (March 2023) HR23.pdf
• 527824 Team Leader - QWC&T Band 6 (March 2023) HR23.docx

Applicant Guide:

• Department of Health - Applicant Guide June 22.pdf
• Department of Health - Applicant Guide June 22.docx

How to Apply:

*Please note that our application process has changed. Refer to the application guide for information on the new application format.

Apply Online. Please click the "Apply" button on this screen. This ensures important questions about you are answered.

You will be prompted to complete a 1-2 page application detailing your experience, skills and knowledge as they relate to the attached Statement of Duties.

Please Note:

• All attachments must be in Microsoft Word or PDF format.
• Referee details are submitted as part of the online application so make sure you have the contact details of two referees before applying.

For More Information:

Jan Coull
Nursing Director Outpatient Services
(03) 6777 8907
[email protected]

Important Information:

The email account you provide when submitting job applications will be used in correspondence to you. It is important that this is kept up to date and monitored regularly.

To update your email address (or contact number), log in to www.jobs.tas.gov.au and look for “Existing applicant login” where you can update your details

The Department of Health values workforce diversity and recognises the value each person offers which is shaped by their unique characteristics, background, experiences, knowledge, skills, values and perspectives.