OPS Laboratory Assistant

  • University of Florida
  • United States
  • Mar 15, 2023
Full Time - Fixed Term

Job Description:

Classification Title:

OPS Laboratory Assistant

Job Description:

Manage incoming and outgoing phone calls: Answers incoming phone calls in a pleasant, professional manner. Takes and routes messages, gathers relevant information and returns calls as appropriate. Documents all incoming calls from clients and resolution of calls. Understands all aspects of the telephone communication system and its operation. Lab Assistant will access laboratory database and communicate with clients regarding case status, specimen handling requirements, and other information. Communicates with pathologists on call from client inquiry on cases.

Work closely and amicably with laboratory and clerical personnel in resolving status problems, and maintaining appropriate documentation of all client service encounters. Must understand the laboratory workflow and how to access the information systems for the purpose of researching, troubleshooting and following up on specimen related problems. The Lab Assistant must keep updated on testing procedures and specimen requirements.

Slide and Block management:Receive, track and return AP materials between 3rd Street Lab, Leesburg Hospital, The Villages Hospital, Gainesville and other laboratories. Create packing lists. Check if cases have been signed out and monitor pending cases. File and retrieve slides and blocks as needed. File associated paperwork.

Send outs, accessioning, and outside materials management:Support and provide assistance to the Anatomic Pathology Lab Assistants. This will include working closely with our clients to ensure that they have received their requests and maintaining an updated log of where each request is. Once these materials are received, expeditiously route them appropriately. Provide updates on each case to the requesting pathologist on a weekly basis. Help with accessioning specimens and sending out blocks and slides.

Prepping of materials:Under guidance of the pathologists and histotechnologists, prepare materials and assist with tasks within the laboratory. Perform inventory management, put away supplies as needed, pull supplies and prepare for transportation via courier/ distribution to clients.

Reports and Addendums: Works with clients to ensure that they receive high quality service. Locate and distribute reports to clients and pathologists. Assist the transcriptionist with report addendums. Lab Assistant will properly queue requests for courier services to customers and be able to arrange emergency service and pick-up specimens when necessary.

Expected Salary:

Salary is between $15.00 - $17.00 per hour

Minimum Requirements:

High school diploma or equivalent and one year of relevant experience.

Preferred Qualifications:

Good verbal and writing skills.

Computer experience

Knowledge of medical terminology.

Special Instructions to Applicants:

In order to be considered, you must upload your cover letter and resume.

The University of Florida is committed to non-discrimination with respect to race, creed, color, religion, age, disability, sex, sexual orientation, gender identity and expression, marital status, national origin, political opinions or affiliations, genetic information and veteran status in all aspects of employment including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training.

This is a time limited position.

This requisition has been reposted. Previous applicants are still under consideration and need not apply.

Application must be submitted by 11:55 p.m. (ET) of the posting end date.

Health Assessment Required: No