Communications Officer (508147)

Job Description:

The Role:

• Provide quality communication services for internal and external calls, utilising an ARC Connect Operator Console in conjunction with an electronic Directory.
• Monitor the communication, alarm and duress systems throughout the hospital and liase with security regarding duress alarms, security screening and site access on a 24 hour basis.
• Provide a front reception service responding to all patient, public and staff enquiries and maintain a register for government vehicle keys, departmental room keys and other equipment requirements.

Note: - Please refer to the Statement of Duties for all the selection criteria of this position to address in your application.

The Team:

The Communications Unit is a 24-hour service utilising shift work to cover all staffing rosters. Working both individually and as part of a team you will ensure customer expectations are met or exceeded on every occasion by providing a professional, efficient and quality contact/telephony centre and telecommunications advice to internal staff and members of the public.

Details of Appointment

Multiple fixed term, casual, shift-worker position working as and when required, for a 12 month period.

• Applicants should note that, for a period of twelve months from the date of publication, this selection process may be used to fill subsequent or similar full time and part time vacancies.

Salary: $39.23- $42.16 per hour inclusive of a 25% causal loading + 10% superannuation as applicable + access to salary packaging

• Salary range is in accordance with Public Sector Unions Wages Agreement 2022

Eligibility:

The Head of the State Service has determined that the person nominated for this job is to satisfy a pre‑employment check before taking up the appointment, on promotion or transfer. The following checks are to be conducted:

1. Conviction checks in the following areas:

1. Crimes of violence
2. sex related offences
3. serious drug offences
4. crimes involving dishonesty

2. Identification check
3. Disciplinary action in previous employment check.

Download the Statement of Duties and any Associated Documents

We encourage you to review the Applicant Guide, Statement of Duties, prior to applying for an overview of the duties, program, selection process and selection criteria.

Statement of Duties

• Generic Communications Officer Band 2 (Jan 2023) HR23.pdf
• Generic Communications Officer Band 2 (Jan 2023) HR23.docx

Applicant Guide

• Department of Health - Applicant Guide June 22.pdf
• Department of Health - Applicant Guide June 22.docx

How to Apply

*Please note that our application process has changed refer to the application guide for information on the new application format.

Apply Online. Please click the "Apply" button on this screen. This ensures important questions about you are answered.

You will be prompted to complete a 1-2 page application detailing your experience, skills and knowledge as they relate to the attached Statement of Duties.

Please note:

• We do not require a separate statement addressing the selection criteria in the Statement of Duties.
• All attachments must be in Microsoft Word or PDF format.
• Referee details are submitted as part of the online application so make sure you have the contact details of two referees before applying.

For more information (Contact Officer)

Lee Dunn

Position: Manager Communications
Phone: (03) 6166 7999
E-mail: [email protected]

Important information

The email account you provide when submitting job applications will be used in correspondence to you. It is important that this is kept up to date and monitored regularly.

To update your email address (or contact number), log in to www.jobs.tas.gov.au and look for “Existing applicant login” where you can update your details

The Department of Health values workforce diversity and recognises the value each person offers which is shaped by their unique characteristics, background, experiences, knowledge, skills, values and perspectives.