(Senior) Business Strategy Manager (Omni Channel Management, Strategy Team)
- Bank of China (Hong Kong)
- China
- Jan 12, 2023
Technology
Full-time
Job Description:
Responsibilities:
- Align with the bank’s business and channel strategy and reference best market practice to formulate short-, medium- and long-term omni-channel strategy and optimization plans
- Conduct in-depth market and industry research and analysis on omni-channel development trends, and formulate omni-channel strategy based on customer needs and the latest fintech applications
- Conduct qualitative and quantitative analysis on the performance, efficiency, customer behavior and projects implementation in various online and offline channels, and propose customer experience optimization suggestions
- Work with various business units to formulate and monitor the implementation of bank-wide channel strategies and mechanisms whenever necessary
- Identify business opportunities and areas of improvements by agile and design thinking with analytical support;
- Supervise and manage subordinates to complete required tasks, collect and organize work materials, and produce management analytical reports
Requirements:
- Bachelor degree or above
- With more than 5 years or relevant experience in banking service
- Good command of Chinese and English writing and communication skills
- With general business operation and market knowledge
- With business strategy or project management knowledge
- Able to prepare business and financial analysis and report
- Able to work independently and withstand pressure
- Guide subordinates on BAU tasks and give opinions on their work
- Candidate with more experience will be considered as our Senior Business Strategy Manager