Specialist Lab Support

 
  • University of New South Wales
  • Australia, NSW
  • Nov 25, 2022
Technology

Job Description:

The Specialist – Lab Support position is accountable for providing the fulfilment of technology and computing support for UNSW staff, students and researchers in specialist labs and environments across UNSW. This role encompasses the provision of computing hardware, installation and troubleshooting of computer software and the resolution of customer incidents and requests, in environments where standard computing is not appropriate, or specialist safety training and operations maybe required.

The role represents the customer facing side of UNSW IT and will be required to operate in a professional manner when dealing with both internal and external customers.

The UNSW IT Lab Services Specialist will be required to work with and support the IT Service Management Framework and to maintain exceptional customer service at all times.

This role reports to the Team Leader – Lab Support and has no direct reports.

Accountabilities

Skills and Experience

To Apply: If this is of interest to you, please submit your CV, Cover Letter and responses to the Skills and Experience.

Position Description

Benefits and Culture:

Contact:
Amy Denney
Talent Acquisition Coordinator
E: [email protected]

Applications close: 11.55pm Wednesday 7th December

UNSW is committed to evolving a culture that embraces equity and supports a diverse and inclusive community where everyone can participate fairly, in a safe and respectful environment. We welcome candidates from all backgrounds and encourage applications from people of diverse gender, sexual orientation, cultural and linguistic backgrounds, Aboriginal and Torres Strait Islander background, people with disability and those with caring and family responsibilities. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff.

The University reserves the right not to proceed with any appointment.