Workspace Delivery Specialist

 
  • University of Florida
  • United States
  • Nov 19, 2022
Full Time - Continuing

Job Description:

Classification Title:

End User Computing Specialist III

Job Description:

UF Information Technology (UFIT) is currently seeking a professional-level Workspace Delivery Specialist to join Academic Technology, a unit within UFIT.

Employment with UFIT provides an excellent opportunity to work with other employees dedicated and focused on understanding and interpreting the technological needs of the University of Florida’s innovative and inspirational community.

The Workspace Delivery Specialist is part of a team responsible for delivering an exceptional computing environment on 6,000+ endpoints in UFIT managed learning spaces, computer labs, classrooms, staff areas, and related services. Team members leverage excellent customer service skills, knowledge of UF IT standards, and a deep knowledge of multiple endpoint management technologies to achieve these goals.

This position is an excellent opportunity to develop skills and work with a team that embraces new technology and is consistently adapting to changes in instructional technology use. Must be self-motivated and able to work independently and as part of a team and have demonstrated problem solving skills, organizational skills, and customer service experience.

To be successful in this position, candidates should have meaningful experience in several of the following categories:

  • Endpoint management (InTune, SCCM, JAMF, Group Policy)
  • Image creation and deployment (MDT/WDS/Ghost)
  • Directory Services (Active Directory, Azure AD)
  • Scripting (PowerShell, Git)
  • Application packaging (Chocolatey, Microsoft App-V)
  • Windows Server administration
  • Virtualization technologies – Microsoft Hyper-V, VMWare

Excellent written and oral communication skills are required. You must be able to interact with end-users as well as IT staff across campus to resolve issues and develop new solutions to campus needs. You must also be flexible and adapt well to change.

About Information Technology

Reporting to the Vice President and Chief Information Officer, UF Information Technology is comprised of eight departments: Academic Technology; Applications, Development, and Integrations; Business Center; Customer Experience and Resource Planning; Data Platform and Analytics; Information Security Office; Infrastructure and Communication Technology; and Research Computing. With established governance advisory committees and a set of well-defined, transparent processes aiding decision-making, UFIT strives to provide exceptional IT services in support of UF’s mission. For more information about UFIT and its goals and governance, visit http://www.it.ufl.edu/vp-cio-office/strategic-plan/.

Learn more about UFIT at https://it.ufl.edu/ and @GoGatorsUFIT.

About the University of Florida

UF is one of the nation’s top-5 universities and a dynamic and rewarding place to work. The University seeks to recruit and retain a diverse workforce as a reflection of its commitment to serving a diverse global community. UF is in Gainesville, one of Florida’s most livable cities. Known for its natural attractions (wetlands, forests, springs, wildlife) and cultural offerings (music, theater, visual arts, and historic districts), the area also is gaining a reputation as a thriving hub for high-tech start-ups, as well as invention and research collaborations. We are excited about what is happening here and know you will want to be a part of it.

Benefits

Full-time TEAMS employees will accrue vacation leave at a rate of 6.769 hours biweekly/22 days annually and sick leave at a rate of 4 hours biweekly/13 days annually. In addition, employees are eligible for ten paid holidays each year.

Vacation accruing TEAMS employees are eligible for four personal leave days/32 hours per year, assuming full-time status, and are intended to give the flexibility to enable units to close from December 26 to 31 when possible, determined on a unit-by-unit basis.

In addition to paid time off, the University of Florida offers a very competitive benefits package.

UF Information Technology is committed to attracting, hiring, and retaining a diverse workforce and values diversity of thought, background, and experience.

Achieving a top-5 public university ranking means we make it a priority to employ and work with people with diverse experiences, backgrounds, and perspectives to discover new ways to leverage technology for teaching, learning, research, and the business needs of a comprehensive land-grant institution.

Every Gator has a part to play, and we invite you to join us as we build a community founded on belonging, inclusion, and the freedom to thrive.

Expected Salary:

$55,000 – $60,000 annually; commensurate based on education and experience.

Minimum Requirements:

Associate's degree and four years of appropriate experience; or a high school diploma or equivalent and 6 years of relevant experience. Appropriate college course work or vocational/technical training may substitute at an equivalent rate of required experience

Preferred Qualifications:

The ideal candidate will possess the following experience and skills:

  • Endpoint management technologies (InTune, SCCM, JAMF, Group Policy)
  • Image creation and deployment (MDT/WDS/Ghost)
  • Application packaging (Chocolatey, Microsoft App-V)
  • Using (PowerShell, Git)
  • Demonstrable proficiency with Windows Desktop/Server administration and best practices
Special Instructions to Applicants:

This position requires U.S. work authorization.

Applicants are required to submit the following with their application:

  • Cover Letter
  • Resume or CV
  • Professional References (Minimum of 3)

The application must be submitted by 11:55 p.m. of the posting end date.

Health Assessment Required: No