Veterinary Client Service Representative I- CARE

  • University of Florida
  • United States
  • Sep 13, 2022
Full Time - Continuing

Job Description:

Classification Title:

Veterinary Client Service Representative I- CARE

Job Description:

The University of Florida Pet Emergency Treatment Services (UF PETS) is seeking a self-motivated and compassionate client service representative to become part of our team. The client service representative is responsible for providing excellent customer service and maintaining front of house duties.

A successful applicant should enjoy learning new things and can quickly adapt to a changing environment. A person in this position must be able to develop friendly, professional relationships and maintain a positive attitude throughout all interactions.

Why work for UF? We know you care about your own pets as much as we do our patients, so we offer discounts on treatments, procedures, and even food for all our employees’ pets. We encourage you to join our team and grow with us to make a difference.

  • Extensive Benefits
  • Shift Differentials
  • CE Opportunities
  • Paid Time Off & Paid Holidays
  • Opportunities to teach others and shape the future of veterinary medicine

This position is considered essential personnel and requires a post-offer health assessment.

Expected Salary:

$17.00 - $22.00/hour; commensurate with experience

Minimum Requirements:

High school diploma or equivalent and one year relevant experience. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience.

Preferred Qualifications:
  • Knowledge of basic medical terminology, veterinary medicine, medical records, and billing systems
  • Proficiency with basic computer functions and ability to quickly learn new programs.
  • Ability to perform basic arithmetic calculations involving money
  • Good communication skills, both verbally (telephone and person-to-person); as well as good literacy skills (ability to read and compose grammatically correct sentences)
  • Ability to interact with clients from a variety of backgrounds in a tactful and courteous manner
  • Ability to plan, organize, and coordinate in a busy environment
  • Ability to make timely decisions in potentially stressful conditions while maintaining a positive attitude
Special Instructions to Applicants:

In order to be considered, you must upload your cover letter, resume, and reference letters.

This is a CARE position offering limited benefits including health insurance and paid time off.

This position is eligible for veteran’s preference. If you are claiming veteran’s preference, please upload a copy of your DD 214 Member Copy 4 with your application for consideration. See our Veteran's Preference Page for more specific information.

This is a time-limited position.

Application must be submitted by 11:55 p.m. (ET) of the posting end date.

This position has been reposted. Previous applicants are still under consideration and need not reapply.

Health Assessment Required:Yes