OPS Desktop Support Assistant

 
  • University of Florida
  • United States
  • Aug 4, 2022
Technology Full Time - Fixed Term

Job Description:

Classification Title:

OPS HOURLY NON-SECRETARY/CLERICAL

Job Description:

UF College of Education is currently seeking an entry level full-time OPS Desktop Support Assistant. This position will assist COE Technology Support Services staff in providing accurate, timely, and to end user computing and networking problems of a basic nature to ensure end user productivity.

Key responsibilities and characteristics of this position are:

  • Understanding of various current OS environments
  • Knowledge of Microsoft Office Suite, Adobe Suite, G suite, Dropbox and other software used across campus
  • Excellent customer service
  • Assists end users with getting set up on supported equipment and software
  • Assists with inventory
  • Familiarizing end-users with how to use equipment and software
  • Assists end users with resolving software issues pertaining to supported software
  • Installs and moves computers, printers, and other end user technology devices.
  • Troubleshoots and resolves entry-level problems and provides entry-level maintenance for computers, printers, and other end user technology devices
Expected Salary:

$12 - $17

Minimum Requirements:

Works well with the public, capable of working independently, punctual, and reliable. Associate's degree; or a high school diploma and 2 years’ experience.

Preferred Qualifications:
  • End user technical support procedures
  • Problem solving skills and reliability
  • Knowledge of Apple Mac OS
  • Android/iPhone knowledge
  • Microsoft Office Suite, Microsoft Exchange Cloud, and Windows 10
  • Adobe Creative Cloud suite
  • Active Directory (AD) and Group Policy Objects (GPO) comprehension
  • PowerShell
  • Mobile devices and Tablets
  • Able to lift 30 lbs.
Special Instructions to Applicants:

In order to be considered, you must upload your cover letter and resume.

Application must be submitted by 11:55 p.m. (ET) of the posting end date.

Health Assessment Required:No