UI Designer (Customer Experience)
- Bank of China (Hong Kong)
- China
- Jul 4, 2022
Technology
Full-time
Job Description:
Responsibilities:
- Assist to formulate User Interface design standards using Design Thinking for Mobile App and Web to meet different business needs, and support product development through visual aids production
- Design and maintain reusable component libraries, including interactive design, responsive design and visual design, etc. in accordance with human-centric design techniques and industry best practices
- Collaborate with Customer Journey and UX Research teams to identify customer pain points / behaviors / needs in order to fine-tune the customer feedback received through Usability Test
- Undertake different phases of UI design in App / Web during the customer journeys including storyboards, wireframes, mockups, prototypes, visual and graphic designs, illustrations, etc. where applicable
- Identify UI design issues during the development process while tracking and providing solutions to address the issues.
- Ensure UI design principles and consistency between different digital platforms
- Communicate and work collaboratively with project team in agile way of working
Requirements:
- Candidates should have at least 2 year experience in UXUI, User Experience or Design related
- Sound knowledge of Personal Banking products and services will be an advantage
- Knowledge of Design Thinking, Agile, or Value Stream Management Approach will be an advantage
- Good command of both spoken and written English, Chinese and Mandarin
- UI tools such as Figma / Sketch / Adobe Creative Cloud / Photoshop / XD / InVision
- Self-starter with a strong creative and problem-solving mindset
- Highly organized team player with good presentation skills
- Open-minded and passionate