Technical Team Leader - Enterprise

  • SSE Plc
  • United Kingdom, ENG
  • Oct 17, 2020
Technology Full Time - Continuing, Flexible

Job Description:

Base Location: Altrincham

Salary: up to £60,000 depending on skills and experience plus bonus

Working Pattern: Permanent | Full Time | Flexible working patterns available

About the Department

SSE Enterprise Utilities is the Distributed Energy (DE) and Private Networks business of SSE plc. We finance, own, operate and maintain energy infrastructure for commercial, industrial and residential customers - providing them with a market leading project development service and certainty of operational performance and asset management.

What is the Role?

Leading the support and minor development you’ll initially be responsible for setting up an Atlassian Jira Service Desk. This will initially consist of the Incident Management and Change Management elements, although you’ll lead the investigation of the effectiveness of a service request and Microsoft Incident Managed service. You’ll also matrix manage part of the Technical Development team as they’ll also be responsible for some other project work.

A key part of your role will be helping to define best practice in support and development of minor works, introducing quality processes such as peer review and formulised testing and the development of regression test packs. You’ll be responsible for defect backlogs and delivery timelines for minor works and managing the change process from development/fix into production. Your responsibilities will also include all related test reports, defect management, business interactions, risk management, test documentation and plan.

What do I need?

As well as being educated to degree level, or a relevant equivalent qualification, you’ll demonstrate the ability to stay calm under pressure, multi-task and be flexible in terms of workload items as well as embracing change, with a high degree of personal integrity and attention to detail.

Essential skills and experience are:

• Significant previous team leading experience, managing Support or Development teams

• Previous experience as an Application Developer or Application Support Analyst

• Good knowledge of Microsoft Office

• Ability to deliver to tight deadlines under pressure whilst remaining self-motivated

You’ll also demonstrate of skills and experience in most of the following:

• Project Management / delivery experience

• Experience in introducing standards and processes

• Previous experience as a Web Developer or Web Support Analyst

• Previous experience as IT support to include network and servers

• Experience of setting up a Jira Service desk specifically Incident and Change management

• Supplier / partnership management experience

• Development experience:

o .NET – ASP.NET Forms, MVC, Web API, Core
o .NET – Windows applications and services
o C#, Java, SQL, JavaScript, jQuery, HTML, CSS
o Cloud computing, preferably AWS
o Microsoft SQL Server, IIS, Reporting Services, Power BI
o BI tool or analytics tools
o Scripting experience
o jQuery, React, Angular
o Node.js

• Industry specific experience:

o Energy

Our Benefits

We're committed to ensuring we offer our people a great place to work, with competitive salary, contributory pension plan and benefits package. Click here to find out what else is on offer.

Next Steps

All applications should be submitted online however to discuss any adjustments you may require submitting your application please get in touch with [email protected] We'll let you know the outcome of your application after the closing date.

This vacancy is open to both internal and external candidates. The successful candidate may be subject to the Company’s verification and vetting process if their vetting level changes. This includes a basic criminal records check.

About SSE

We all have different skills here at SSE and that’s what makes us stand out. We all take pride in a job well done and share the belief that an inclusive culture is key to our success and vision for the future. Above all, safety is at the heart of everything we do at SSE and we live by the mantra ‘if it’s not safe, we don’t do it’.

SSE is an equal opportunity employer. We encourage diversity and are committed to creating an inclusive environment for all employees.