Senior Business Strategy Manager (Omni Channel Management)

Responsibilities:<\/h3>

• Align with the bank\u2019s business and channel strategy and reference best market practice to formulate short-, medium- and long-term omni-channel strategy and optimization plans.<\/li>
• Support the bank\u2019s cultural change management on digitalization and omni channel transformation.<\/li>
• Drive business users and suggest improvement \/ creative idea for making platforms competitive with design thinking or other methodology.<\/li>
• Work closely with segment and product managers to develop business use cases with the best market practice and excellent customer experience.<\/li>
• Perform program and project management, develop detailed project development plan, track and monitor project progress, ensure effective implementation of new services \/ initiatives and perform post-implementation review after launch.<\/li>
• Liaise with external vendors \/ suppliers \/ IT to ensure high quality deliverables \/ services.<\/li>
• Perform regular management reporting and service benchmarking.<\/li>
• Prepare documentation on new products and services for internal control departments' review and approval<\/li><\/ul>

  Requirements:<\/h3>

  • Degree or above with major in Business Administration, Finance, Economics, Statistics, or related disciplines<\/li>
  • More than 7 years of relevant experience in banking industry with proven track records in strategic planning or project management & implementation, including at least 3 years' experience at senior managerial role<\/li>
  • Be a good team player and self-motivated with strong analytical mindset plus able to manage multiple projects<\/li><\/ul>"