eHealth Systems Support Manager (519581)

Job Description:

Applicants are advised that in accordance with Tasmanian Public Health Directions, all employees of the Department of Health must be fully vaccinated against COVID-19. This step is critical in protecting both our health workforce and vulnerable Tasmanians in our care.

The Team:

The eHealth Systems Support Manager provides leadership and direction to the eHealth systems support teams. This includes human resource management and the day to day management and coordination of operational demands; and training and support for end users of Agency electronic information systems.

The Role:

• Manage and mentor the eHealth systems support teams including building and sustaining high level team performance.
  
  
• Foster an integrated client focussed approach to service delivery and support for electronic information systems within the Agency.
  
  
• Ensure high quality support for operational users of Agency electronic information systems, including:
  
  
  • Application support
  • Business process support
  • Assisting with the development of report specifications
  • Assisting with business continuity during planned and unplanned downtime
  • Registering requests for enhancements.
    
    
• Assist in the management of data integrity within Agency electronic information systems.
  
  
• Work closely with and assist stakeholder groups to undertake analysis of system and/or business process issues. Work with these groups to develop and implement solutions.

Note: - Please refer to the Statement of Duties for all the selection criteria of this position to address in your application.

Details of Appointment:

Permanent, full time day work position working 76 hours per fortnight commencing 1 July 2022.

*notwithstanding hours may be negotiated with the successful applicant

• Applicants should note that, for a period of six months from the date of publication, this selection process may be used to fill subsequent or similar full time and part time vacancies.

Location:

Hobart

Salary: $97,266 to $110,374 per annum + 10% superannuation

Eligibility:

Applicants should note the following criteria are desirable:

• Current Driver’s Licence
  
  
• Certificate IV in Workplace Training and Assessment

The Head of the State Service has determined that the person nominated for this job is to satisfy a pre‑employment check before taking up the appointment, on promotion or transfer. The following checks are to be conducted:

1. Conviction checks in the following areas:
1. crimes of violence
2. sex related offences
3. serious drug offences
4. crimes involving dishonesty
2. Identification check
3. Disciplinary action in previous employment check.

Download the Statement of Duties and any Associated Documents

We encourage you to review the Applicant Guide and Statement of Duties, prior to applying for an overview of the duties, program, selection process and selection criteria.

• 519580, 519581, 519582 eHealth Systems Support Manager Band 6 (April 2022) HR (4).pdf
• 519580, 519581, 519582 eHealth Systems Support Manager Band 6 (April 2022) HR (3).docx

Applicant Guide

• Department of Health - Applicant Guide July 2021.pdf
• Department of Health - Applicant Guide July 2021.docx

How to Apply

Apply Online. Please click the blue "Apply now" button on this screen. This ensures important questions about you are answered.

You will be prompted to complete a 1-2 page application detailing your experience, skills and knowledge as they relate to the attached Statement of Duties.

Please Note:

• We do not require a separate statement addressing the selection criteria in the Statement of Duties.
  
  
• All attachments must be in Microsoft Word or PDF format.
  
  
• Referee details are submitted as part of the online application so make sure you have the contact details of two referees before applying.

For More Information (Contact Officer)

Barbara Ringeisen

Senior Manager – Business Relationship Management
Phone: (03) 6493 6420
E-mail: barbara.ringeisen@ths.tas.gov.au

Important Information

The email account you provide when submitting job applications will be used in correspondence to you. It is important that this is kept up to date and monitored regularly.

To update your email address (or contact number), log in to www.jobs.tas.gov.au and look for “Existing applicant login” where you can update your details

The Department of Health values workforce diversity and recognises the value each person offers which is shaped by their unique characteristics, background, experiences, knowledge, skills, values and perspectives.