IT Infrastructure Technician

  • University of Florida
  • United States
  • May 7, 2022
Technology Full Time - Continuing

Job Description:

Classification Title:

IT Infrastructure Technician

Job Description:

Some key responsibilities and characteristics of this position are:

  • Troubleshoots and resolves moderately complex network problems, regarding building level, layer-1, and layer-2 network infrastructure components
  • Configures layer 2 network electronics, which includes switches and hubs, as specified in the network design guide
  • Evaluates network performance, performs periodic maintenance, reviews procedures, and documents processes for overall continuous systems improvement
  • Follows best practices for new building construction, data center updates and major building renovation projects, including wall-plate equipment renewal projects. Integrates design standards and special requirements into complete configurations
  • Serves as a technical resource person for coworkers and customers for layer-2 networks on small to medium size buildings

About UF Information Technology

The UF Information Technology division is comprised of seven departments reporting to the Vice President & Chief Information Officer. The departments reporting directly to the VP & CIO are Academic Technology, Research Computing, Infrastructure & Communication Technology, Enterprise Systems, Information Security Office, Customer Experience & Resource Planning, and the UFIT Business Center. With established governance advisory committees and a set of well-defined, transparent processes aiding decision-making, UFIT strives to provide exceptional IT services in support of UF’s mission. For more information about UFIT and its goals and governance, visit

Learn more about UFIT at and @GoGatorsUFIT.

About the University of Florida

UF is one of the nation’s top-5 universities and a dynamic and rewarding place to work. The University seeks to recruit and retain a diverse workforce as a reflection of its commitment to serve a diverse global community. Plus, UF is in Gainesville, one of Florida’s most livable cities. Known for its natural attractions (wetlands, forests, springs, wildlife) and cultural offerings (music, theater, visual arts, and historic districts), the area also is gaining a reputation as a thriving hub for high-tech start-ups, as well as invention and research collaborations. We are excited about what’s happening here and know you will want to be a part of it.

UF Information Technology is committed to attracting, hiring, and retaining a diverse workforce and values diversity of thoughts, background, and experience. Achieving a top-5 public university ranking means we make it a priority to employ and work with people with different backgrounds, cultures, abilities, and ethnicities to discover new ways to leverage technology for teaching, learning, research, and the business needs of a comprehensive land-grant institution. We welcome applications from individuals who would bring additional dimensions to the university’s vision and mission.

Expected Salary:

$44,700.00; commensurate based on education and experience. In addition, the University of Florida offers a very competitive benefits package.

Minimum Requirements:

An associate’s degree and two years of appropriate experience or a high school diploma and four years of appropriate experience. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience.

Must have a valid Florida driver’s license to operate state vehicle.

Preferred Qualifications:

The ideal candidate will possess the following education, experience, and skills:

  • Bachelor’s degree in computer science, business administration, or a related field
  • CCNA certification and/or equivalent certification
  • Knowledge of physical network infrastructure and components
  • Working knowledge of networking protocols such as TCP/IP, DHCP, DNS, and ICMP
  • Provide excellent service through professional and courteous interactions with internal and external stakeholders while meeting business needs
Special Instructions to Applicants:

This position requires U.S. work authorization.

Applicants are required to submit with their application:

  • Cover Letter
  • Resume or CV
  • Professional References (Minimum of 3)

Application must be submitted by 11:55 p.m. of the posting end date.

Health Assessment Required:No