IT Student Assistant

 
  • University of Florida
  • United States
  • May 4, 2022
Technology Casual

Job Description:

Classification Title:

Student Assistant

Job Description:

The UF Division of Student Life Department of Technology Services is seeking a UF student to serve as an IT Student Assistant. Student employees who work within the Department of Technology Services receive hands-on experience working in an enterprise IT environment. This dynamic student should be able to handle the following responsibilities:

  • Responsible for setting up and troubleshooting computer hardware/software problems. Assisting with Student Life employee questions and technology needs, in person, virtually, or over the phone.
  • Must be growth-minded, self-motivated, and able to work independently and as part of a team.
  • Must be able to show problem solving skills, organizational skills, and customer service skills.
  • Excellent written and oral communication skills required. Must be able to interact with Student Life employees as well as IT staff across campus to resolve issues and develop innovative solutions to campus needs. Must be able to adapt to change.
  • Complete all training requirements upon being hired in a prompt fashion.
  • Ability to commit to working a minimum of 12 or more hours per week, preferably in 2-hour blocks of time or more.
  • Must have a valid US driver’s license.

Student Life Technology Services supplies opportunities for student staff to develop professional skills that will help them when they enter the workforce, to create networks within the campus and global communities, and to prepare for a successful future. They have direct access to personal and professional development through observed learning opportunities and by working directly with experienced professional staff.

UF is one of the nation’s top 10 universities a great place to work. Gainesville is one of Florida’s most livable cities and starting to become a hub for high-tech start-up and industries. We would love for you to be a part of all the action.

Expected Salary:

$10.00 hourly

Minimum Requirements:

This position is open to all students who are eligible to work on campus and will be employed through student Other Personnel Services (OPS) and must maintain a minimum 2.0 grade point average. Registered students are employed on a part-time basis, up to 20 hours per week.

This dynamic student should be able to handle the following responsibilities:

  • Responsible for setting up and troubleshooting computer hardware/software problems. Assisting with Student Life employee questions and technology needs, in person, virtually, or over the phone.
  • Must be growth-minded, self-motivated, and able to work independently and as part of a team.
  • Must be able to show problem solving skills, organizational skills, and customer service skills.
  • Excellent written and oral communication skills required. Must be able to interact with Student Life employees as well as IT staff across campus to resolve issues and develop innovative solutions to campus needs. Must be able to adapt to change.
  • Complete all training requirements upon being hired in a prompt fashion.
  • Ability to commit to working a minimum of 12 or more hours per week, preferably in 2-hour blocks of time or more.
  • Must have a valid US driver’s license.
Preferred Qualifications:
  • Ability to commit to working 16 or more hours per week, preferably in 2-hour blocks of time or more.
  • Demonstrated experience with customer service
  • Proficient with verbal and written communication
  • Previous experience with current Microsoft operating systems and Microsoft Office
  • Previous experience with diagnosing computer hardware or software related issues, network or computer troubleshooting skills.
Special Instructions to Applicants:

In order to be considered, you must upload your cover letter and resume.

Application must be submitted by 11:55 p.m. (ET) of the posting end date.

Health Assessment Required:No