Applic Developer Analyst III

 
  • University of Florida
  • United States
  • Apr 23, 2022
Technology Full Time - Continuing

Job Description:

Classification Title:

Applic Developer Analyst III

Job Description:

Technical Analysis and Design: Proactively identifies potential problems with the currently installed software and hardware supported by the team. Demonstrates an ability to evaluate alternative solutions, make recommendations, and resolve problems

  • Accurately determines the user impact, teams involved, and the steps necessary to test, back-out, and implement changes
  • Demonstrates an ability to forecast changes in system performance or resource utilization and recommend solutions
  • Demonstrates an ability to research, analyze, and recommend new standards, procedures, and technologies as assigned
  • Accurately assesses project proposals for compliance with standards, risk, implementation and ongoing support requirements, and ability to meet proposed timelines
  • Stays current on emerging technologies; able to determine which technologies provide a benefit to UF Health
  • Stays current on emerging security vulnerabilities; determines which vulnerabilities affect UF Health systems and accurately determines the impact of addressing those vulnerabilities
  • Initiates and leads the research, analysis, and recommendation of standards, procedures, and new technologies to improve system availability, performance, and recovery
  • Develops and presents written proposals for changes to existing standards, processes, and technologies; written recommendations include the evaluation criteria, a defined scope, implementation and ongoing support costs, and a timetable for implementation.

Installation and Support: Creates system documentation templates and standards; maintains the currency of the Systems Standards document.

  • Installs, configures, and audits existing system configuration according to current documentation and standards; researches any discrepancies and documents any exceptions
  • Maintains current inventory, installation, configuration, support documentation, and vendor contact information for assigned systems
  • Develops processes/plans to maintain hardware and software at supported release levels
  • Monitors for emerging software and hardware bugs applicable to our environment that could affect the stability of our systems
  • Determines monitoring thresholds to accurately alert and report on system health, availability, and performance
  • Ensures all production systems are monitored within the standard suite of monitoring tools; ensures any system changes are reflected in the dashboards
  • Actively works to understand and document the data flow and purpose of the system components that make up an application; ensures data flow is depicted in the monitoring dashboards
  • Demonstrates an ability to analyze and optimize system performance
  • Monitors backups to ensure successful completion; works to resolve any failures ; configures system backup windows to minimize user disruption
  • Develops and implements routine processes to test and document recoverability processes for systems
  • Develops testing methodologies to minimize the impact of changes
  • Identifies the impacted areas, negotiates the outage window, coordinates testing, and creates a schedule of events for planned outages
  • Follows the Change Management and Root Cause processes according to the current guidelines
  • Demonstrates an ability to design recovery procedures in the context of both a catastrophic and component failure
  • Partners with IS Security to redesign existing deployments or implement new solutions
  • Consistently reviews the current installed base of systems to determine if there are opportunities to improve the overall end-user experience, simplify/reduce ongoing support requirements, and improve system recoverability/availability
  • Researches alternatives and documents recommendation, including cost and ongoing support requirements
  • Identifies gaps in current documentation, standards, tools, and processes; researches alternatives and documents recommendation, including cost and ongoing support requirements
  • Reviews tools for duplication of functionality; eliminates redundant toolsets
  • Assumes ownership of issues that span outside current responsibilities; forms and leads a team in the steps to resolve the issue
  • Drives the creation of security standards for the platforms supported
  • Participates in a team of professionals to provide 24x7 support to infrastructure and services.

Project Management: Demonstrates an ability to define the scope, risk, level of effort, and implementation timeline for assigned projects.

  • Accurately determines other departments impacted by assigned projects; works to ensure that each impacted team understands the project's purpose, their role, and the timeline
  • Creates and distributes routine project status updates and ensures the resolution of open issues
  • Successfully handles emergent tasks while still advancing assigned projects and meeting agreed upon deadlines
  • Escalates when workload is too heavy or not enough
  • Demonstrates the ability to follow current guidelines for projects established by the department
  • Actively participates in project teams
  • Performs the role of project manager for assigned projects
  • Organizes and leads meetings; facilitates issue resolution; creates and distributes meeting minutes
  • Successfully collaborates with project owners outside of the department to make any necessary changes in their projects' scope and timeline
  • Determines and documents any increase or decrease in ongoing support requirements or cost due to the implementation of a project
  • Organizes and leads cross-departmental teams in the successful completion of projects; establishes and documents roles and responsibilities and obtains sign-off and support for project timelines and deliverables
  • Assumes a leadership role in projects where there is a vested interest but the responsible staff members are members of another department
  • Professional Development: Lists specific examples documenting proficiency in each job result in the yearly self-evaluation.
  • Demonstrates an ability to expand skills through self-study
  • Seeks to clarify and understand expectations
  • Demonstrates an ability to develop and give training sessions
  • Creates an annual education plan that strengthens or augments the skills needed to fulfill current job responsibilities, additional areas of interest, and to close support gaps within the team
  • Summarizes information relevant to the environment from training received and shares with team members
  • Demonstrates an ability to communicate verbally and in writing technical information in the language of the target audience
  • Identifies gaps and single points of failure in the current support structure; creates an education plan to address
  • Successfully cross trains other staff members to take on new tasks or areas of responsibility
  • Obtains certifications for training received, where applicable.

Staff Development: Assists the manager with hiring, training, evaluating, and managing employees

  • Trains and orients new staff. Orientation, training, and internal policy and procedure materials are developed and maintained
  • Meetings are held on a regular basis with staff to ensure they are kept informed of any new polices, processes or procedures. Staff input is actively sought and constructive ideas are developed and implemented
  • Ensures staff attend mandatory staff meeting, in-services, and adhere to patient confidentiality policies
  • Assist the Directors with performance evaluations in a timely manner. Consistently recognizes employee's efforts and shares positive feedback with employees
  • Changes difficult situations of performance to a positive and sustained outcome with an employee
  • Employees are cross-trained so they are able to assist in all functions of the supported applications as needed. Employees are able to take on additional assignments.

The incumbent will have access to financial, participant confidential and PHI data and will have to maintain the highest confidentiality levels. Disclosing the information available would be detrimental to the University of Florida.

Expected Salary:

$85,000 - $100,000, Commensurate with education and experience.

Minimum Requirements:

Bachelor's degree in an appropriate area and two years of relevant experience; or a high school diploma or equivalent and six years of experience. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience.

Preferred Qualifications:
  • Bachelor’s or Master’s degree in Computer Science, Economics, Statistics, Applied Math, Data Science, Information Systems, Business Administration, or any other appropriate field.
  • Expert knowledge of all aspects of software development life cycle. IT implementation and support experience with interface engines.
  • Strong understanding and hands on experience working with standards such as HL7 V2.x and FHIR.
    Strong Knowledge of Authentication and Authorization, HIPAA security guidelines specifically as to how they pertain to FHIR Client and Server implementations, FHIR Profiles.
  • Experience working with Epic Bridges.
  • Experience working with Epic App Orchard.
  • Experience with the change management process for implementation of interfaces.
  • Experience developing and maintaining project plans for medium and small projects.
  • Excellent technical writing and communication skills.
  • Ability to plan, organize and coordinate work assignments.
Special Instructions to Applicants:

Please upload the following - CV or Resume, Cover Letter and List of Professional References.

Application must be submitted by 11:55 p.m. (ET) of the posting end date.

The University of Florida is an equal opportunity institution dedicated to building a diverse and inclusive faculty and staff. Hiring is contingent upon eligibility to work in the United States.

This position has been reposted. Previous applicants are still under consideration and need not reapply.

Health Assessment Required:No