Systems Admin/Programmer II

  • University of Florida
  • United States
  • Jan 13, 2022
Technology Full Time - Continuing

Job Description:

Classification Title:

Systems Admin/Programmer II

Job Description:

UF Information Technology (UFIT) is currently seeking a Systems Administrator II, an intermediate-level user services, applications, and support specialist to join Research Computing, a unit within UFIT.

Employment with UFIT Research Computing provides an excellent opportunity to work with other employees dedicated to and focused on supporting large-scale computing, data science, and AI needs of the University of Florida’s innovative and inspirational research community.

UFIT Research Computing provides supercomputing support, advanced software installation and support, training, consulting, and proposal support for researchers that use HiPerGator, the University of Florida supercomputer, including HPG-AI graphics supercomputer and HPG-RV restricted data system. UFIT Research Computing is organized into five teams: DevOps, Services, Training, Architecture, and AI Support.

Some key responsibilities and characteristics of this position are:

  • Install, configure, modify, and update reference data and software applications on HiPerGator.
  • Track service requests and interact with users to bring them to resolution in a timely manner. Manage Tier 1 and escalated Tier 2 service requests as needed and follows up with users and colleagues.
  • Design, develop, debug, and document user tools and administrative scripts to facilitate HiPerGator use, provide automation, increase efficiency and improve issue resolution.
  • Document applications and systems for HiPerGator users and for internal use.
  • Provide guidance and support to users in setting up workflows for optimal use of the systems.

About UF Information Technology

The UF Information Technology division is comprised of seven departments reporting to the Vice President & Chief Information Officer. The departments reporting directly to the VP & CIO are: Academic Technology, Research Computing, Infrastructure & Communication Technology, Enterprise Systems, Information Security Office, Customer Experience & Resource Planning, and the UFIT Business Center. With established governance advisory committees and a set of well-defined, transparent processes aiding decision-making, UFIT strives to provide exceptional IT services in support of UF’s mission. For more information about UFIT and its goals and governance, visit:

Learn more about UFIT at and @GoGatorsUFIT.

About the University of Florida

UF is one of the nation’s top-5 universities and a dynamic and rewarding place to work. The University seeks to recruit and retain a diverse workforce as a reflection of its commitment to serve a diverse global community. Plus, UF is in Gainesville, one of Florida’s most livable cities. Known for its natural attractions (wetlands, forests, springs, wildlife) and cultural offerings (music, theater, visual arts, and historic districts), the area also is gaining a reputation as a thriving hub for high-tech start-ups, as well as invention and research collaborations. We are excited about what’s happening here and know you will want to be a part of it.

UF Information Technology is committed to attracting, hiring, and retaining a diverse workforce and values diversity of thoughts, background, and experience. Achieving a top-5 public university ranking means we make it a priority to employ and work with people with different backgrounds, cultures, abilities, and ethnicities to discover new ways to leverage technology for teaching, learning, research, and the business needs of a comprehensive land-grant institution. We welcome applications from individuals who would bring additional dimensions to the university’s vision and mission.

Expected Salary:

$51,500 – $57,000; commensurate based on education and experience. In addition, the University of Florida offers a very competitive benefits package.

Minimum Requirements:

Associate's degree and two years of relevant experience; or a high school diploma or equivalent and four years of relevant experience. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience.

Preferred Qualifications:

The ideal candidate will possess the following education, experience, and skills:

  • AS/AA in an IT-related field or equivalent work experience
  • Experience with system administration, application development, and user support
  • Excellent verbal and written communications skills with the ability to explain complex, highly technical information to non-technical colleagues using clear, simple language

Preferred skills, expertise, and experience:

  • At least two years of experience with user support on Linux
  • Research computing experience (applications, workflows, data management)

To be successful in this position, the incumbent must:

  • Remain aware of current standards and trends in IT and emerging technology
  • Possess a drive to help others
  • Take the initiative to solve user issues, learn new skills, and pursue projects that improve the system
Special Instructions to Applicants:

Applicants are required to submit with their application:

  • Cover Letter
  • Resume or CV
  • Professional References (Minimum of 3)

Applications must be submitted by 11:55 p.m. of the posting end date.

Health Assessment Required:No