Data Services Administrator

  • SSE Plc
  • United Kingdom, ENG
  • Jan 12, 2022

Job Description:

Base Location: Reading preferred, however all UK regions considered

Salary: £18,200 - £27,200 + a range of other benefits to support your family, finances and wellbeing

Working Pattern: Permanent | Full Time | with flexible working options available

We're proud to be a Principal Partner for COP26, the UN Climate Change Conference, and are leading the way to provide the energy needed now, while building a better world of energy for tomorrow.

To reach net zero by 2050, we're looking for people who can bring big ideas, new skills and innovative thinking to help us build a world that's more sustainable and inclusive for you, your family, the community you live in and for generations to come.

So join us on our journey to net zero. Help us power change.

What is the Role?

The Data Services Administrator will be responsible for ensuring the Half Hourly data is processed in accordance with the balance & settlement code (BSC), and ensure the company fulfils its requirements under BSC in a timely manner without incurring any financial penalties for non-compliance. You’ll also be responsible for resolving any dial failures quickly & efficiently by liaising with third party agents, as well as providing reports to customers regarding their Half Hourly data. Part of this role includes responding to any customer enquiries, providing an excellent customer service.

The Half Hourly consumption data is remotely collected from the customer’s electricity meter daily in 48 half-hour periods. This half hourly data is then validated and issued to the registered electricity supplier for billing. The data is also used for settlement purposes, and we are regulated to achieve 99% of actual data across the portfolio.

The team will be dealing with a large amount of data and reporting daily. The work you will carry out has legislative as well as financial impacts for the company and other parties within the UK energy market framework. Although part of a team, you must be able to work independently and take ownership of issues/problems that arise and work through to a successful resolution. This is to ensure we provide excellent customer service and meet our obligations as a company.

What do I need?

To be considered for this role, we’d love you to have:

Above all else, you will have a naturally positive outlook and be able to inspire those around you with your enthusiasm and desire to do the right thing.

For us it's not just about being good at what you do - it's about enjoying what you do, too. We'll encourage and empower you to be imaginative, share your great ideas, and do work that you can be proud of.

About our Business

SSE Energy Solutions is the Distributed Energy (DE) and Private Networks business of SSE plc. We finance, own, operate and maintain energy infrastructure for commercial, industrial and residential customers - providing them with a market leading project development service and certainty of operational performance and asset management

Life at SSE

If you’re considering a career with us, you’re probably wondering what’s in it for you? From health and wellness to finances and family, we’re proud of our benefits package which includes 34 days holiday (plus the option to buy additional days), enhanced maternity and paternity leave, discounted healthcare and a wide range of offers via our SSE Advantage scheme.

At SSE we’re proud to celebrate difference. We all have different skills, experience and backgrounds and we strive to have a friendly and inclusive culture where you can be yourself. We take pride in a job well done and share the belief that an inclusive culture is key to our success and vision for the future. Above all, safety is at the heart of everything we do at SSE and we live by the mantra ‘if it’s not safe, we don’t do it’.

SSE is an equal opportunity employer. We encourage diversity and are committed to creating an inclusive environment for all employees. We actively encourage applicants from all protected characteristics and commit to providing any reasonable adjustments required during the application and assessment process, and upon joining SSE.

Read more about our inclusion and diversity commitments here.

Next Steps

All applications should be submitted online, it doesn’t take long.

To discuss any working differently requirements or adjustments you may require, please contact

I'll let you know the outcome of your application after the closing date.

Before commencing employment with SSE, you'll be required to fully complete our pre-employment screening process consisting of a basic criminal records and credit check.